Current Update: PUROLATOR, CANPAR, ICS, UPS, FEDEX, GLS, you name it, pick up throughout the day from the workshop. Despite the Canada Post strike, the turned in-side-out cereal boxes filled with your items from Dear Lil' Devas continue their travels to you and the flat-rate shipping costs that you see when you arrive at your shopping cart have not changed.

Rosie here and Christmas 2024 is coming (big smiles to you!). The window of time needed to make from scratch (working solo since 2020 in my workshop in Madoc, Ontario, Canada) and send your lovely orders is now FOUR BUSINESS DAYS - that's a very good turnover :-) I'm thankful to you, dear customers!

Canada Post has always (Dear Lil’ Devas was established in 2003), been my shipping vehicle of choice. I know it's a very small thing, but I will miss my daily visits at the local post office. Canada Post workers, you are appreciated and are in our prayers, that this strike will be over quickly.

Areas affected by the Canada Post strike are the UK, EU and remote destinations within Canada. If you're ordering for delivery there, please email me first to check (rosie@dearlildevas.com).

Ordering Information for Dear Lil' Devas

All prices are in Canadian dollars
We also welcome US and International customers.

We accept:  or 

Ordering Online    Shipping   Delivery Times   Exchange Policy   Return Policy   100% Guarantee

Welcome to Dear Lil' Devas!

 A warm welcome to you, I'm Rosie Connor, the Proprietor, Designer, Maker and your Customer Service Person for Dear Lil' Devas.

My intention is for Dear Lil' Devas to spread as much joy as possible (good vibes) through the use of beautiful fabrics, and lovely COMFORTABLE clothing made in an unhurried, mindful atmosphere, where laughter is much more important than speed.

Dear Lil' Devas items are made from scratch, hand-crafted by one person from start to finish in the Dear Lil' Devas Workshop in Madoc, Ontario, this is absolutely not a factory!

I know that for many of you, ordering online is an unusual experience, and I would like to make it as easy as possible and also assure you that your satisfaction is of the utmost importance to me.

  • E-mail: rosie@dearlildevas.com (always the quickest and best way to reach me)
  • Local Telephone Number: 647-219-0325 (feel free to send a text to this number, just please also make sure to tell me your name - often only the telephone number of the person texting is displayed)
  • Toll-Free: 1-866-924-0587

Ordering Online

To order online, please visit the page with your item, and choose from the menu on the page. When you press the "add to cart" button, you will be transferred to your shopping cart. When you click on "checkout" you will be asked to enter your shipment's destination so that your shipping options and totals (with tax where applicable) will be displayed. From there you will choose your method of payment.

*To order multiple items: Your choices will be saved in the shopping cart unless you hit "remove". You are free to continue browsing among the pages and adding and removing items as you wish. To return at any time to your shopping cart, please click on the cart icon at the top right hand corner of your screen.

Shipping and Delivery Times

Dear Lil' Devas ships by Canada Post, the timeframes and costs vary.

    How quickly will I receive my order?
    • To calculate your shipping amounts and timeframes place the item/s that you would like to order in your shopping cart. To do this, choose your item on the respective page and click on the red "Add to cart" button. This will take you to your shopping cart where you will be prompted to enter your shipment's address. From there your costs and delivery time options will be listed.
    • The shipping amount and options will vary depending on the number of items that you have in your cart.
    • Feel free to experiment with putting items in the shopping cart to calculate your delivery time - you won't be asked for payment information until you click the "check-out" button. You can go back and forth from the cart to look at more items or get more information. To return to your cart at any time, simply click the cart icon in the right top corner of your window.

    One thing to add to this - if you are worried that Dear Lil' Devas won't produce your order in time for it to reach you when you need it - please send me an email after you've placed your order, and I will  expedite the production time.

    E-mail: rosie@dearlildevas.com

    Yes, Dear Lil' Devas ships to PO Boxes :-)

    Exchange Policy

    OF COURSE, of course, of course!!! We stand behind our items 100%, so if you have troubles, please do let Rosie know: rosie@dearlildevas.com, and we will figure out a solution. Thank you.

    Return Policy

    Dear Lil' Devas accepts returns on all items. Please notify us by e-mail: rosie@dearlildevas.com of your return within 10 days of receipt, and return the item to us in its new condition. Then, once we receive your item back, you will be reimbursed for the total of your item minus the original shipping charges, and you will be responsible for the return postage. As long as you notify us within 10 days of the incoming return, you are free to send back the item by the cheapest way possible (we'll advise you of that).

    100% Satisfaction Guarantee

    We guarantee your satisfaction with the items that we make for you. If you should have any problems at all, we would really like to know so that we can solve them! Whether you purchased your item from Dear Lil' Devas a week ago, or 10 years ago, we will alter or mend any garments or accessories to meet your needs.

    Please e-mail Rosie: rosie@dearlildevas.com

     

     


    "I am extremely happy that I found Dear Lil' Devas, the customer service that I received since I bought my sleep mask is incredible, one of the best I have ever had. Thank you for providing a good quality product, thank you for the great customer service, and thank you for not producing the mask in a different country :)"
    Caroline from New Westminster, BC